Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern your use of VertexLabs' website and services. By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access our services.

2. Definitions

• "Company" refers to VertexLabs
• "Service" refers to our 3D asset creation, modeling, and related services
• "User" refers to any individual or entity using our services
• "Content" refers to all 3D models, textures, materials, and related digital assets
• "Platform" refers to our website and associated systems

3. Description of Services

VertexLabs provides professional 3D asset creation services including:

• Character modeling and rigging
• Environment and architectural design
• Prop and object creation
• Texture and material development
• Game-ready optimization
• Custom asset development

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with or without notice.

4. User Accounts and Registration

To access certain features of our services, you may need to create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use
• Be responsible for all activities under your account
• Use your account only for lawful purposes

We reserve the right to terminate accounts that violate these Terms or engage in harmful activities.

5. Intellectual Property Rights

5.1 Our Content

All content on our platform, including 3D models, textures, documentation, and software, is owned by VertexLabs or our licensors and is protected by copyright, trademark, and other intellectual property laws.

5.2 Licensed Content

When you purchase or download our 3D assets, you receive a license to use them subject to the following terms:

• Commercial use is permitted for purchased assets
• You may modify assets for your projects
• You cannot resell or redistribute our assets as standalone products
• Assets cannot be used in products that compete directly with our services
• Credit to VertexLabs is appreciated but not required

5.3 Custom Work

For custom 3D assets created specifically for you, you will own the final deliverables upon full payment, while we retain the right to showcase the work in our portfolio unless otherwise agreed.

6. Payment and Billing

6.1 Pricing

Prices for our services and assets are clearly displayed on our website. All prices are in USD unless otherwise stated.

6.2 Payment Processing

• Payment is required before delivery of assets or services
• We accept major credit cards and digital payment methods
• Custom projects may require deposits or milestone payments
• All payments are processed securely through third-party providers

6.3 Refunds

Due to the digital nature of our products, refunds are generally not available once assets are delivered. For custom services, refund policies will be specified in individual project agreements.

7. Prohibited Uses

You agree not to use our services or content for:

• Illegal, harmful, or fraudulent activities
• Creating content that infringes on others' rights
• Distributing malware or harmful code
• Reverse engineering our proprietary technologies
• Competitive intelligence or creating competing services
• Violating any applicable laws or regulations
• Creating content that is defamatory, offensive, or inappropriate

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

9. Disclaimers and Warranties

NO WARRANTY: Our services and content are provided "as is" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:

• Merchantability and fitness for a particular purpose
• Non-infringement of third-party rights
• Accuracy, reliability, or completeness of content
• Uninterrupted or error-free operation

You use our services at your own risk and are responsible for ensuring they meet your specific requirements.

10. Limitation of Liability

To the maximum extent permitted by law, VertexLabs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, data, or business opportunities
• Business interruption or system downtime
• Cost of substitute goods or services
• Damages resulting from use of our content in your projects

Our total liability shall not exceed the amount you paid for the specific service or content that gave rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless VertexLabs, its officers, directors, employees, and agents from any claims, damages, losses, costs, or expenses arising from your use of our services, violation of these Terms, or infringement of any rights of another party.

12. Termination

Either party may terminate this agreement at any time. We may terminate or suspend your access immediately, without prior notice, for conduct that we believe:

• Violates these Terms
• Is harmful to other users or our business
• Exposes us to liability
• Is fraudulent or illegal

Upon termination, your right to use our services ceases, but previously granted licenses for purchased content remain valid.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles. Any disputes arising from these Terms or your use of our services shall be resolved through:

1. Good faith negotiation between the parties
2. Binding arbitration if negotiation fails
3. Jurisdiction in the courts of [Your Jurisdiction] for any matters not subject to arbitration

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect, and the unenforceable provision will be replaced with an enforceable provision that most closely achieves the intent of the original.

16. Contact Information

If you have any questions about these Terms of Service, please contact us: